Complaints

The National Hypnotherapy Society have a duty to act for public protection and as a professional association for hypnotherapists the HS is committed to promoting and providing high standards in the practice of hypnotherapy.

We understand that the people using the services of our registrants may have a range of different issues and a range of experiences of working with our registrants.

If you have any concerns or would like to make a complaint about a member please complete Complaint Form Before completing this form you may wish to read through the Society’s complaints procedure. If you would prefer to speak to an officer of the Society please phone: 07502 242605 (This number is available Monday to Friday 9.30am to 4.00pm)

We want to ensure that everyone is able to communicate with the Society and we will accept different methods that allow you to access the complaints procedure. For example we can accept an audio file; or you can nominate another person to communicate on your behalf. An officer of the Society will be pleased to discuss these and other ideas with you.

We welcome all comments from people using the hypnotherapy services provided by our registrants and see them as helpful to our continuing improvement of standards. We are interested in all experiences of clients, both positive and not so positive and believe that this information can help us plan positive future guidance for all of our members and for clients. If you would like to get in touch about something that it is not a complaint please contact us.

Please click on the following links to reach the relevant page for you:

Complaining about a Therapist

The Society’s Complaints Process

Society's Complaint Form 

The Society’s Code of Ethics

Complaints about a Member of HS Staff

Outcome of Complaints

Training Provider Complaint Process

Documents and downloads on this page:

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